Last Updated: August 2026
At Rangde, customer satisfaction is important to us. Please review our return and refund policy carefully before making a purchase.
Eligibility for Returns
Returns may be accepted under the following conditions:
- Item received is damaged or defective
- Wrong item received
- Product significantly differs from description
Items must be:
- Unused and unworn
- In original packaging
- Returned with tags attached
- Returned within 7 days of delivery
Non-Returnable Items
The following items are generally non-returnable:
- Customized or stitched outfits
- Sale or clearance items
- Worn or washed items
- Items without original packaging
Refund Process
Once the returned item is received and inspected, eligible refunds will be processed to the original payment method.
Refund processing times may vary depending on banks and payment providers.
Exchange Policy
Exchanges may be offered subject to product availability.
Return Shipping
Customers may be responsible for return shipping costs unless the error was caused by Rangde.
Contact Support
For return requests:
Email: info@rangde.co.uk
